
Are You Really Solving Problems — or Just Fighting Fires?
One of the biggest traps in business is the habit of jumping to solutions without data.
A customer complaint comes in...
A machine breaks down...
A quality problem appears...
And the team immediately starts looking for a solution.
But what if the problem you are solving is not actually the problem — only a symptom?
That is why we developed the Process Detectives Simulation Kit, designed to turn participants into process detectives who work with real data.
Process Detectives is a hands-on training kit developed for in-house training programs.
Participants do more than talk about problem solving. They step into a realistic factory crisis, collect data from the Gemba, separate facts from assumptions, investigate root causes, and defend their solutions using A3 reports.
🎯 What Awaits the Team?
- Go to the Gemba: Leave theory behind and manage a real-life problem scenario directly at the Gemba.
- Hunt for Evidence: Work with limited resources to identify reliable evidence among incomplete and conflicting information.
- Focus on the Process: Instead of blaming people, challenge assumptions and identify weaknesses within the system.
The goal is simple:
Before saying “human error,” look at the data. Before treating the symptom, investigate the root cause.
The simulation helps teams develop a structured problem-solving mindset and learn to approach problems through facts, process analysis, and root-cause investigation.
🛠️ What's Included?
The simulation kit includes:
- Trainer Guide
- Case Scenarios
- Data Cards
- Factory Map
- Simulation Materials
The complete kit allows the simulation to be run repeatedly as part of your organization's in-house training activities.
🕵️ Turn Your Team into Process Detectives
Real problem solving does not start with a solution.
It starts with a question:
What is really happening?
For detailed information and a quotation for the simulation kit, please contact us:
Yener ESEN
Author
Comments
No comments yet. Be the first to comment!
Share Your Expertise
Inspire organisations by sharing your experience.
